How do I check to see if an item is available in GB Outlet?
You can search for previously rented items in Outlet by product category, brand, collection or by name. See something you want? Select your size and add it to your cart. Items you’ve previously rented can be viewed in your history at closet.gwynniebee.com.
Why are only certain Gwynnie Bee items available in GB Outlet?
GB Outlet contains garments that we have selected from our Closet business – not all Closet styles make it to our Shop site for sale. We only make styles available if the inventory meets our rigorous inspection requirements and are in great shape (after they have undergone our usual cleaning processes). Items that are damaged or worn out from the rental process are retired from our collection, rather than being sold.
Have the clothes in GB Outlet ever been worn?
Yes, like other Gwynnie Bee items, our members have worn these clothes. Before being sold in GB Outlet, items are thoroughly cleaned and rigorously inspected.
Are Collections in GB Outlet discounted from the original retail price?
All items in GB Outlet are discounted off the original retail price. (It’s one of the many perks of a Gwynnie Bee membership!)
I found an item in GB Outlet that I want to purchase, but it’s sold out or is not offered in my size. Will it become available in the future?
Unfortunately, no. There are limited quantities of each style, so once it is sold out, it is no longer available. Keep checking back frequently—at Gwynnie Bee, we’re constantly sourcing the best clothing in a variety of colors, styles, and sizes. New sizes and variations may become available again in future releases.
Do you accept exchanges?
No, we do not accept exchanges on any items in GB Outlet. Everything sold in GB Outlet is final sale.
Can I return an item I purchased if I end up not liking it?
All GB Outlet sales are final. Please carefully review the color and size of the item before you decide to purchase it.
How long will it take to receive my item(s)? Can I pay for expedited shipping?
We currently do not offer expedited shipping. Orders will typically be processed and included in your next GB box or shipped separately within 14 business days of your purchase.
Can I use a different card than the one on my Gwynnie Bee account?
Yes, you may add a second credit card or debit card. We accept MasterCard, Visa, Discover, and American Express. You may also use GB Outlet gift cards.
I know I can’t use a prepaid card for my Gwynnie Bee subscription. Can I use one to purchase items?
Yes. Unlike your Gwynnie Bee subscription, GB OUTLET allows pre-paid cards to be used.
Do you offer price adjustments?
We will honor price adjustments if an eligible GB Outlet purchase was made within 24 hours prior to a sale or promotion. Offer subject to change.
Can I get an extra discount?
From time to time we regularly offer extra discount promotions in GB Outlet Collections. Make sure to subscribe to our weekly emails to lookout for these special promotions.
Can I use more than one discount code in a GB Outlet order?
No, each GB Outlet order is only eligible for one discount code. Codes cannot be stacked or combined.
Do all GB members have access to GB Outlet Collections?
GB Outlet is an exclusive, members-only benefits we only offered to Gwynnie Bee subscribers. It's one of the many perks of a Gwynnie Bee membership. Access is restricted to active members in good standing.
Can non-GB members purchase items in GB Outlet?
No, the ability to purchase garments is only available to active members in good standing.
If I cancel my membership, can I still purchase garments from GB Outlet?
No, the ability to purchase garments is only available to paid members in good standing.
What happens if I cancel my GB membership before my purchased GB Outlet item is shipped out?
Any GB Outlet items that were purchased before you canceled will still be processed and shipped to you despite the cancelation of your GB membership. However, you will not be able to place any future orders for both GB Outlet. GB Outlet items are final sale and cannot be returned.